About CAL Bank
Currently the most innovative indigenous Ghanaian Bank inGhana, CAL Bank formerly Continental Acceptances Ltd and CAL Merchant Bank commenced operations in July 1990, providing world class financial solutions to the Ghanaian banking sector. CAL Bank received its Universal Banking License in 2004 and soon commenced providing specialized retail banking services.
With its highly skilled professional staff who emphasizes the delivery of efficient and excellent customer services, CAL Bank Limited continues to provide a broad range of banking and financial solutions to large corporations, small and medium-sized enterprises, public sector institutions and retail customers through a network of 24 branches and over 100 ATMs acrossGhana.
Our Mission
We aspire to be a financial services institution of preference through delivery of quality service, using innovativetechnologyand skilled personnel to achieve sustainable growth and enhanced stakeholder value.
The Bank’s vision is to be a leading financial services group creating sustainable value for our stakeholders.
Our Values
At CAL Bank, we differentiate ourselves through our values. Our core values shape the way we run our company and interact as a team. We have five core values – all of which reflect the company’s belief that our people are as critical to our success as our customers.
- Passionate about service
- Efficient and effective
- Proactive innovators
- Results focused
- Flexible and decisive
Customer Service is at the heart of all we do and excellence, our hallmark. Exceeding your expectation is vital to us. With skilled personnel and innovative technology we deliver to you Exceptional Service. You are the reason for our existence; the lifeline to ourbusiness, your satisfaction is our concern and we will go the extra mile for you. As a member of the CAL family you can always Bank on Our Service.
Recognition
From 2007 to 2014, CAL Bank has won various banking awards at the annual Ghana Banking Awards. These include:
IT and Electronic Banking: 2011(2nd runner up), 2009(2nd runner up), 2008(1st runner up), 2007(Best Bank)
TradeFinance: 2010(Best Bank)
Best Trade Deal of the Year: 2012 (Winner)
Mobile Banking: 2012 (2nd runner up)
Long Term Loan Financing: 2014(2nd runner up),2010(Best Bank), 2008(2nd runner up), 2007(Best Bank)
Medium Term Loan Financing: 2012(2nd runner up), 2008 (Best Bank), 2007(Best Bank)
Short Term Loan Financing: 2010(1st runner up)
Retail Banking: 2011(Best Bank), 2008(Best Bank), 2007(1st runner up)
Product Innovation: 2010(1st runner up), 2008 (Best bank), 2007(Best Bank)
Corporate Banking: 2010(2nd runner up), 2008(2nd runner up)
Advisory Service: 2009(2nd runner up), 2008(2nd runner up)
Financial Performance: 2012 (2nd runner up)
Best Bank Corporate Social Responsibility:2014(1st runner up)
In addition, CAL Bank was adjudged Chartered Institute ofMarketing, Ghana (CIMG) bank of the Year for 2008
